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Though he’s pleased with things so far, Corey acknowledges that Bombay still has a lot of work to do with the solution. For example, company executives hope to integrate their e-mail lists and tracking data with e-commerce systems within the next few months.
Other plans for the program include tripling its e-mail housefile names by November 2003 (there currently are 130,000 names in the program, up from 25,000 in May 2002), and extending its e-mail campaigns to customers in Canada.
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Gabrielle Mosquera
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