Blair Corp.’s Nandkeolyar Serves Up 2009 Survival Tactics

3 Takeaways
Concluding his presentation, Nandkeolyar provided the following takeaways:

1. Focus on core customers by increasing frequency of contact with them. “Reaching your best customers one more time gives you more opportunity, and that’s a definite home run.”
2. Next best priority is customer reactivation.
3. Don’t give up on prospecting.