Big Data is Old News: Enter Fast Data
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Ryan Nelsen
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In fact, Gallup found that, "a customer who is fully engaged represents an average 23 percent premium in terms of share of wallet, profitability, revenue and relationship growth compared with the average customer."
So, how can businesses effectively engage with their customers? This question hits on a deeper issue around how the modern customer operates. Hint: it's at warp speed.
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Ryan Nelsen
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