A Taste for Success
Beth Leonard Hollis started an in-store bakery 20 years ago and built a catalog from scratch
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Where she finds new ideas: By talking to customers. Another great source for ideas: the retail store, and something Hollis suggests other catalogers-retailers consider. “By walking through the store, I can see what customers are buying and what occasions they’re buying for. For example, are they shopping for a party or picking up dinner for that night?”
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Alicia Orr Suman
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