The Customer Touchpoint
Best practices and software solutions for your catalog contact center.
• Maxima Advantage Vantage Point, Pipkins’ premier product, is designed to provide answers to complex contact center scheduling and forecasting problems. Among the software’s features is a new agent-notification module that sends pop-up alerts for intra-day schedule adjustments. Visit www.pipkins.com.
- Companies:
- F. Curtis Barry & Co.
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