The Customer Touchpoint

Most of the sophisticated and effective packages available focus on the overall management aspect of the contact center, as well as the details of the scheduling function. There are many companies that offer appropriate software solutions.

Below we’ve listed four of those that often are mentioned by the segment of catalog companies represented in our research. Please note: F. Curtis Barry & Co. does not endorse any of the products mentioned. You’re encouraged to perform your due diligence and select the solution that’s right for your contact center and budget.