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Retailers are responding. Many are changing their organizational models to account for more continuous risk assessment and continuity planning. They now view the eight-hour to 24-hour timeframe to be critical to restoring mission-critical applications when their IT systems go down. They can't be down beyond that window or they fear they'll lose customer loyalty. They're also adopting more cost-efficient backup technology and data protection because old technologies simply are passé.
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- Companies:
- Target
- People:
- Neiman Marcus
Monty Goodwin
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