Benefits of Cloud-Based Workforce Solutions for CE and Appliance Retailers

For example, a leading home appliance manufacturer implemented a cloud-based solution with a planned three-year payback, but was able to recoup its investment within just one year. Cloud technology also helped the company improve its customer service ratings by 3 percent and increase productivity by 16 percent. By implementing a cloud-based solution, it was able to make better use of its resources, resulting in faster and greater returns.