Beauty Breakthroughs

“It should come as no surprise that the new ‘Shop for Beauty’ is offering some of the best performing products from our stores and catalogs to make NeimanMarcus.com the online destination for high-quality, exclusive cosmetics and accessories,” she continues.

Neiman Marcus has gone to great lengths to recreate its superior customer service reputation online. Using bells and whistles, it offers the NM VirtualStudio/PersonalShopper program, which accesses inventory from its largest store, and offers 24-hour customer assistance via real-time online chat, fractal zoom for up-close looks and 360-degree product views.