Are You Multiscreen Ready? 5 Tips to Manage Digital Omnivores
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Jochen Toppe
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What's more, Point Inside found found that when shoppers use devices in an in-store setting in which retailers are armed with apps prepared with "store mode," i.e., features engineered to help shoppers navigate a physical storefront, retailers earn five times better customer engagement. Target's Cartwheel is a great example of an omnichannel strategy, as shoppers can select coupons of their liking on their mobile devices and then redeem them in-store. By creating compelling and actionable content via online channels, you can close the purchase in-store.
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- Companies:
- Cisco Systems
- CMS
- Target
- People:
- Deloitte
Jochen Toppe
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