Cover Story: Making a Name for Itself
Alice.com finds its niche in the emerging CPG e-commerce space
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Joe Keenan
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"We were essentially creating a new relationship via a service, and we wanted it to feel very personal and service oriented," recalls McGuire. "'Did Alice come yet?' 'Add that to the next Alice order.' Not a caricature, but a very service-oriented, personal relationship consumers have with this brand."
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- Mark McGuire
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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