Cover Story: Tailored Deals Bank Sales
Aggressive promotions and integrated
database marketing help make JoS. A. Bank
recession-proof
By
Joe Keenan
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1. Location. JoS. A. Bank strategically analyzes where to place stores based on the recommendations of its store development team, which takes into account the demographics of geographic areas to optimize performance.
2. Staff. The company hires knowledgeable sales staffers. "They know our product inside and out," Owens says. "They know how to fit you for a suit; they know how to suggest something for you to buy; and they know what matches with what. This is their livelihood. This isn't just a job to them; it's their career. And they're compensated for that."
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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