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Problem: DEMCO, a B-to-B cross-channel retailer of library supplies, sought to increase online conversions by targeting shoppers that abandoned their carts.
Solution: Hired an online marketing solutions provider.
Results: DEMCO was able to achieve a 400 percent higher conversion rate via a cart recovery email program. The retailer also realized higher open and conversion rates on welcome email offers as well as improved customer engagement.
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- People:
- Lisa Moling
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