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Joe Keenan
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To say Acumen’s order fulfillment system at the time was low-tech is being generous. It consisted of cardboard boxes laying on top of shelves in no particular order that workers would scale to find the item they were looking for. The ensuing high error rates, slow fulfillment speed and lack of inventory control weren’t surprising.
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- People:
- John James
- Places:
- Fayetteville, Ark.
E
Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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