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Joe Keenan
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RESULTS: Since going live with its new order fulfillment system in late May, Acumen Brands has seen its warehouse employees’ productivity more than triple and product return and order cancellation rates reduced by nearly 50 percent.
With a 60,000 square-foot facility in Fayetteville, Ark., Acumen Brands’ current warehouse and order fulfillment system is light-years from where it was just two short years ago when the company was founded. At that time the e-commerce retailer was attempting to fulfill orders out of a 3,500 square-foot doctor’s office (the company’s founder is an ex-physician).
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- People:
- John James
- Places:
- Fayetteville, Ark.
E
Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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