Achieving a Single Version of the Truth

Additionally, because the major transaction systems require a high degree of training, management doesn't use them as the source for its information. Management has to go to extremes to get what it needs, either by asking department managers to pull data or by using business analysts to come up with reporting. Because these are manual efforts using sources not originally geared to management’s needs, they're delay-riddled, error-prone processes. And they still don’t deliver a “single version of the truth.”