Ace is the Place for Excellent Customer Service

"Ace is the place with the helpful hardware folks."

The Ace Hardware jingle is no joke. In fact, the company — the largest hardware cooperative in the U.S. with 4,600 locations and $13 billion in annual sales — is consistently praised for its great customer service. For example, it was cited as a customer service role model in Shep Hyken’s best-selling book, "Amaze Every Customer Every Time."