ACCM Post-Mortem: A Last Hurrah?

5. The state of the business: Having done “my thing” at the conference as I’ve always done — picking as many brains as I could — I was both enlightened and disheartened with the types of people on hand. Gone were many of the smaller players in the catalog business. But there were some notable additions, such as representatives from Best Buy and Yahoo, along with stalwarts J.C. Penney and L.L.Bean.