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I read the return comments from customers for ideas. Most people compliment an item, even when they’re returning it! But they’ll give us clues as to why it wasn’t what they wanted or expected.
While we haven’t added anything really outside of our realm, we’ve added some more unique things we didn’t think we could sell a few years ago, like dog products and handmade items.
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- Sturbridge Yankee Workshop
Alicia Orr Suman
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