Case Study: A Switch to Electronic Invoices Cuts Costs for Tim Hortons

"We were able to move from receiving 100 percent paper to diverting a large portion of our invoices to an electronic medium," says David Kraulis, senior manager of financial operations, Tim Hortons. "The beauty of that is it allowed us to deal with some of our large-volume vendors in a uniform way, and in many cases without the need for intervention by an administrator."