Case Study: A Switch to Electronic Invoices Cuts Costs for Tim Hortons

Problem: Tim Hortons, the fourth largest publicly traded restaurant chain in North America, sought a more efficient and cost-effective system for handling invoices from its multitude of suppliers.

Solution: Partnered with a provider of hosted electronic invoicing (e-
invoicing) solutions.

Results: Since going live with an e-invoicing system in August 2009, Tim Hortons has reduced its operational costs in its accounts payable (A/P) department by nearly 50 percent.