A ‘Real World Look’ at Customer Service Policies
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Palm Beach Jewelry uses three major reports to track reship and refund costs:
1. a reship analysis,
2. an adjustments summary and,
3. a refunds without returns report.
These all can be handled on a regular basis by any company, either daily, weekly, monthly or year-to-date as the situation warrants, Holody noted.
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- Companies:
- Palm Beach Jewelry
- People:
- Dees Stribling
- Timothy Holody
Dees Stribling
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