A Merchant’s Metrics Playbook

Play No. 4: Standardize Definitions Prior to Analysis
Comparing performance metrics from across your organization is difficult; it becomes even more difficult when everyone is using different definitions. Focus on establishing standardized definitions across your organization to help simplify the reporting process and, more importantly, allow for better metrics analysis. Having established corporate definitions will also help dispel some of the fear employees feel when discussing metrics that pertain to a handful of business units.