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Eric States, president of After 5, a bar accessories catalog, and Surf to Summit, a seller of kayak and outdoor gear, based in Santa Barbara, Calif., has become an avid user of his list firm's value-added services, which begin with suggested mailing times and key dates, and services related to compiled databases. "They give me a lot of guidance on modeling our lists based on our demographics," he explains.
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Carolyn Heinze
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