A Chat With Sue Landay, President, Trainer’s Warehouse

CS: What’s your definition of success?
SL: I was thinking about this question in terms of my business life and my personal life. And they’re similar to each other, but different as well. I think that having a healthy and happy family are always at the top of the list, money and personal development aside. On the business side, there are two things. On one hand, making a positive impact is important to me. I feel like I’ve done that, in that we have customers who are happy, who are doing better in the classroom because of our products. I have employees who are happy because they’re in an environment they like, doing a job that they like and growing. And on a personal front, and in terms of my own success, being able to set projections and meet them provides a feeling of accomplishment. And seeing the business grow is nice. I don’t generally think of success in monetary terms, and yet when I look at the business and see the growth and the profitability, it’s something to be proud of. And my dad and I are still talking, so that’s pretty good, too!