A Chat With Dyan Eagles, founder and president, DharmaCrafts

Along came Amazon, Barnes & Noble and the big discounters. It impacted our business incredibly. In fact, I used to have a whole person whose job it was just to help me select and buy the books review them and write the copy. Then I started to see on Amazon that they were actually quoting DharmaCrafts when they wrote about a book. It was so hard.