A Chat With Dyan Eagles, founder and president, DharmaCrafts

CS: What was your biggest challenge in the first few years?
Eagles: Learning to run it as a business. I had no background in business, and I really was more of a craftsperson than a businessperson, so I had a very steep learning curve. Luckily I had some good help along the way. But getting a grip on the financials, put a team together, buying the kind of computer systems I needed when I was a technophobe — those were the big challenges for me in starting it up.