A Chat With Dyan Eagles, founder and president, DharmaCrafts

CS: In what ways do you believe you’ve succeeded?
Eagles: Because I have a lot of really happy customers. We serve our customers really well and continually strive to do that. We get many love letters from our customers, and we know they’re happy. That makes me feel really good.

We’ve been very careful about our quality, too. Quality is another area that we’re known for. We’ve never compromised on that.