A Chat With Dyan Eagles, founder and president, DharmaCrafts

I think the real problem for me in the beginning, at least, was when I had to deal with big printing companies — other places that operated in a way that was not so much based on your word or your promise, but on contracts. In this business, I had to connect with the real business world, too, not just the New Age kind of things. To operate like a real business, that was tough.