A Chat With Dyan Eagles, founder and president, DharmaCrafts

CS: What sets your company apart from others?
Eagles: Within our own little niche, I think what sets us apart is that we keep regular business hours. We have very good systems, good customer service and 24 hour turnaround on our orders. I think within our own meditation group we operate better than anybody. We have live people answer the phone rather than send customers straight to voicemail. We’re very customer-oriented, and all of our people are very well trained to speak about the products. They can refer customers who are interested in meditation practice to other sources. That’s what I think sets us apart.