A Chat With Dennis Garvey, chief operating officer, U.S. Cavalry

CS: Within the management team, who on the catalog team was still left when you came on board?

DG: There were a few people left, and while they didn’t go back 20 years, we were able to regain some institutional knowledge through the overlap of a few employees. We were fortunate in that we had a good art department, and our e-commerce department had some continuity to it. The consumer side of the business probably had the highest level of continuity, and we supplemented that a little bit and were able to rebuild it. One of the things that’s been interesting is that we have a lot of folks who come in and haven’t had a lot of experience, and I think that’s been a benefit because they don’t know what can’t be done. We’ve tried and gotten creative with things that maybe in other companies, people wouldn’t have tried.