A Chat with Steve Singer, president, Hartford York

CS: What's your definition of success, as it relates to cataloging, business, life, however you define it?

Singer: Well, that's a good question. For me, clearly, one needs to make money. Having failed so many times, I understand that making money is a clear measure of success. But I think perhaps more important to me is human relationships. I'm sustained in my life by relationships with other people that I respect and learn from. Loyalty among vendors, suppliers, customers, those are the most important aspects of being successful. I think the greatest measure of success is good, solid, honest human interaction. Liking the people you do business with. Buying from and selling to them.