A Chat with Paulette Jarvey, Owner and President, Hot Off The P

Catalog Success: If a new cataloguer asked you to name the keys to success in business, what would you say?

Jarvey: Know your customer and serve her well. Grow according to your core competencies but don't be limited to them. Stop every now and then to look at your business from a strategic perspective—it's amazing how the landscape can change while you're buried in the details.