A Chat with Paulette Jarvey, Owner and President, Hot Off The P

Catalog Success: What's your definition of success?

Jarvey: Being happy in what you do. Being proud of what you do. Making a difference to your customers and employees.

Catalog Success: In what ways do you feel you've succeeded?

Jarvey: I'm delighted to own a company that provides women with supplies and ideas that make them feel creative and successful. I can't tell you how deeply pleased I am when I get a letter or an e-mail from a customer who tells me, "I never thought I was creative, but I bought some of your products and made really great scrapbook pages!" That's one more woman who feels just a little more successful—which means I've succeeded!