A Chat with Frank Glaser, president/owner, James’ and Fralinger’s Salt Water Taffy

CS: When did that come about?
FG: James’ is a family business. I’m the fourth generation; my children are the fifth. And we acquired Fralinger’s in 1991.

CS: How long have you had a catalog?
FG: Being in business that long, we started as a mailer just because our customers would ask for something to be sent to them at Christmas time. Way back when, when people came into the store, each store had a post office in it. People would mail right out of the store. That was the beginning of it. It just kept growing like that and about five years ago, I decided I better do something about it, and get serious about it, do it in a professional way. I had made enough mistakes already.