9 Tips to Decrease Shopping Cart Abandonment
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Chris Hicken
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6. Deliver on delivery. The last thing a customer wants to see after completing their order is that delivery will take longer than they'd like. Give customers a realistic estimated time of delivery early in the checkout process. It's something they expect to see on every checkout page.
Lack of Trust
Part of the challenge of running an e-commerce store is adequately easing customer fears. Consumers already have a sense of detachment because they can't physically touch the product they're buying. There's also the worry that sensitive payment and personal information can be compromised. Consider implementing these tips:
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Chris Hicken
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