Integrated Fulfillment: The Direct/Retail Balancing Act
8 ways to achieve greater channel synergy through integrated fulfillment
By
Paul Sobota
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Such “save-the-sale” concepts can create a marked increase in customer retention and satisfaction while driving retailers’ top-line revenues. They allow you to maximize e-commerce sales through expanded product selection (and size and color availability), impacting the growth rate of e-commerce sales compared to store revenue (less foot traffic, more click traffic).
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- Companies:
- CompUSA
- Jos. A. Bank Clothiers
- Title Nine
- Places:
- Delray Beach
Paul Sobota
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