Special Report - Operations & Fulfillment: 7 Ways To Cut Parcel Shipping Expenses Right Now

6. Conduct a service audit. Up to 5 percent of all small parcel deliveries arrive late. Both UPS and FedEx offer money-back guarantees on service failures. But most catalog/multichannel companies don’t know if a delivery is late unless their customers complain.

If you don’t audit on-time delivery, you’re missing an opportunity to reduce expenses. You can audit your own shipments or outsource to a third party.