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Joe Keenan
, Senior
and Catalog Success
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The whitepaper recommends the following metrics to track ROI:
* total sales generated by marketing;
* incremental sales from existing customers generated by marketing;
* conversion rates; and
* time to conversion.
Use this information to ensure that successful programs are continued and funding for unsuccessful programs is allocated elsewhere. E-mail marketers are particularly well-positioned to provide marketing support during a recession, delivering highly measurable and targeted campaigns, the whitepaper notes.
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- Companies:
- Forrester Research Inc.
- Silverpop
E
Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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