By
Joe Keenan
, Senior
and Catalog Success
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* List hygiene: To keep deliverability rates high, scrub your list regularly by running it against a register of known bad domains and role accounts; remove and/or correct bad domains by reviewing failure reports, identifying bad addresses, and evaluating whether they’re the result of a data capture problem or a nonexistent domain; remove distribution accounts simply by adding “info@*,” “sales@*” and other common addresses to your suppression list; remove inactive addresses (customers without any opens or clicks within a 12-month period); and use data checkers on your Web site to help ensure e-mail addresses are properly formatted before accepted into the database.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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Catalog Success
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