7 Tips for Understanding the Total Cost of Ownership When Acquiring Applications
2. When asking a vendor to submit a formal proposal, include all the vital information necessary to receive a detailed proposal. For example, in the case of an order management system, vital information includes, among other things:
* peak and average figures for the number of concurrent users;
* order volumes by month, with the peak week;
* average lines and units per order; and
* the number of customer records.
- Companies:
- F. Curtis Barry & Co.
Brian Barry is President of F. Curtis Barry & Company, specialty consultants in product fulfillment for e-commerce, catalog, retail companies and wholesale distribution.
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