7 Signs Your E-Commerce Hosting Solution is Doing More Harm Than Good

A few years ago, a blogging platform provider learned the importance of that question the hard way when it faced a DDoS attack and saw online performance suffer. The company worked with two hosting providers at the time, one of which was able to eliminate the problem within 30 minutes; the other didn't return their phone call for two days. Many e-commerce decision makers will focus on the SLA when selecting a new hosting solution, but it's the technical support quality that will make the difference between an outage lasting minutes and one that lasts days.