Operations & Fulfillment: 7 Signs You Should Consider Outsourcing Your Fulfillment
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5. You want to pay less, yet still have a high level of “best practice” expertise. A well-run call-center and fulfillment operation can mean the difference between the success or failure of a multichannel business. Beyond that, the application of best practices separates a merely adequate operation from one that’s continually finding ways to be more cost-efficient, and even help deliver sales growth.
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- Steven L. Gregg
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