Operations & Fulfillment: 7 Signs You Should Consider Outsourcing Your Fulfillment
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While service quality is also part of your brand experience, the right outsourcing partner will deliver service that aligns with your branding efforts and leaves your management team to focus on differentiating you in the marketplace.
2. IT costs continue to be a significant percentage of your operating budget. Technology and the capabilities it provides continue to evolve rapidly. Time spent assessing technological options is significant, and the cost of implementing them is even greater. What’s more, finding and keeping staff who know how to support your system, leverage existing capabilities and develop new functionality is a never-ending challenge that requires a large commitment of time and resources.
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- Steven L. Gregg
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