Operations & Fulfillment: 7 Signs You Should Consider Outsourcing Your Fulfillment

Steven L. Gregg is senior director of business development at Merkle Response Management Group. He has more than 26 years of sales and marketing experience, including 17 years in outsourced response processing, call-center and fulfillment services. You can reach him at (703) 909-8666 or sgregg@merkleinc.com.