6 Tips for Retail Technology Implementations

1. Don't do stupid stuff. Sessions rattled off several examples of "stupid" behavior, some of which he admitted to doing himself, including the following: picking the wrong time to fail; not building coalitions within your company; forgetting to budget for travel and expenses; forgetting to budget for taxes; selling past the close; thinking bad news gets better with age; not asking for enough money at the start of the project; being too aggressive; forgetting when money is capital expenditure (CAPEX) vs. operational expenditure (OPEX); and surprising people, most importantly your boss.