Special Report - Operations & Fulfillment: 5 Ways to Untangle the Complex Back-End Software Selection Process
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Other key questions:
- Does the vendor hold annual user meetings?
- What size are most of its clients?
- Would you be the largest or smallest client?
- How many of the clients are in your business segment or industry?
5. Implementation
It’s important to meet the implementation/project manager along with the account liaison or future account manager. You want to know the project plan; time line; and the number and amount of resources needed to keep the project on track, on time and within budget.
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Tocky Lawrence
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