Special Report - Operations & Fulfillment: 5 Ways to Untangle the Complex Back-End Software Selection Process

Besides how long the vendor has been in business, consider if the executive team includes proven industry leaders. What’s the size of the vendor? What’s its core business, and does its software support your industry? How’s the vendor staff organized? How many people are within the organization? Is the software solution proven in the marketplace? Inquire about where the vendor stands in the market: Does it consider itself a top-tier, mid-tier or low-tier player? Is the vendor being acquired or acquiring other companies? Is it involved in any lawsuits that may affect its services?