5 Tips to Recapture Cart Abandonment
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Eric Tobias
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3. Learn from the past. View cart abandonment as part of a larger abandonment procedure. By studying user behavior across your site, you can often predict what visitors are going to abandon a cart long before they actually get to checkout. Users who are more apt to abandon a cart exhibit certain behaviors on product pages. For example, consumers are more likely to abandon a cart if they look at a high number of products before adding an item to the cart, if they do a price comparison between multiple products or if they look at a product multiple times. When a shopper exhibits one of these behaviors, consider showing an offer or changing the site experience to encourage conversion.
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