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Joe Keenan
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Personalizing consumers’ shopping experiences — whether in-store or online — is the goal of most every retailer today. With the ever-increasing amount of data collected by marketers, and specifically retail marketers, consumers have come to not only expect relevant, personalized experiences, they demand them. And if you don't give them what they want, they'll happily move on to one of your competitors.
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- Companies:
- Radial
- People:
- Marc Fleishhacker
E
Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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